When we started Hello Socotra, we had one objective in mind: to showcase the stunning natural wonders of our island to the world. We wanted to do this by providing top-notch hospitality services. Through the years, we realised that not only should we offer you wonderful landscapes but also how we will take care of you. This care starts from the moment you land on our beautiful shores.
We recognise that you put trust in us when you book an adventure in a new place for you. But, unfortunately, regional news sometimes raises doubts. Even though our island is absolutely safe and untouched by any conflict, these doubts remain. We are convinced that your holiday should not be put at stake because of any regional flight irregularities. Therefore, in order for you to plan your Socotra trip of a lifetime without having to worry about anything, we present to you our Hello Socotra Risk-Free Cancellation Policy.
Direct Protection: The Mechanics of Our Policy
This policy has been devised with transparency and fairness at its core. We want to take away the stress of the “what-if’s” so that you can look forward to your experience!
The Details:
- Coverage: Your Flight to Socotra is cancelled due to instability or unrest in the region.
- Period of Validity: You are covered up until 24 hours prior to your departure date.
- Refund Guarantee: Hello Socotra will provide you with a 100% refund of your tour, excluding only the processing fees for international transfers.
Reasons for Taking on the Risk
As a professional local operator in Socotra, we do all the work behind the scenes from obtaining your island permits and visas to handling ground logistics. In addition, with seats being reserved months ahead on the weekly planes to Hadibo, our travellers need to book well in advance.
We realised that there was hesitation among certain travellers in securing their vacation early because of the uncertainty in the regional airspace. This is the policy that we have adopted because we strongly believe in our service. Since we are taking the risk financially on our end, we wish to provide you with total peace of mind. If there is no flight because of regional disturbances, you do not suffer a monetary loss.
Secure Your Next Vacation with No Worry at All
A journey with Hello Socotra should be filled with excitement, not worry. With this safety net in place, you can lock in your permits. You can also secure your spot for the upcoming season without hesitation. We are prepared, everything is taken care of, and all of your money is safe. Let’s plan your Socotra adventure without any risks.
“Lock in your travel plans today: This risk-free guarantee is fully valid for all new bookings from now until May 2027.”